HP Named as Least Reliable Laptop Manufacturer

November 18, 2009

Laptop warranty providers SquareTrade have announced that Asus and Toshiba are the most reliable laptop manufacturers. The findings have been revealed as the insurance company today posted figures of the failure rates of each major laptop manufacturer which they offer cover for. Netbooks were found to be the least reliable form of portable PC, with the netbook failure rate 20 per cent higher than for notebooks . Even high end laptops succumbed to reliability issues, with one in five premium notebook PCs likely to break down inside of three years.

On average, one in three portable PCs needed replacing within three years. Two thirds of these were caused by manufacturer faults, while the other third was attributed to accidental damage.

Apple were voted as the most reliable laptop manufacturer in a survey earlier this year, though they were fourth in SquareTrade’s figures, one place behind Sony . Surprisingly, Hewlett Packard performed worst in terms of reliability, with one in four of their laptops in need of laptop repairs within three years. Dell occupied fifth spot, with Lenovo, Acer and Gateway behind them.

The findings are likely to encourage more PC owners to consider laptop insurance .

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