People who regularly use Apple’s iTune online music store have raise concerns over privacy issues. The concerns were raised after Apple recently introduced a song-recommendation feature in the music jukebox program.
As users play songs from the libraries they have created, a MiniStore window pane appears that gives suggestions for other music or video that the user may like.
Other online stores have similar recommendation systems for example Amazon. But here the recommendations appear as users shop on the site. It is assumed that the customers know that whatever the data they enter is being sent to Amazon.
However the iTunes system is different as Apple were collecting information about the user’s private listening sessions. Apple denies they were storing such information, but they did emphasise that point as well as make changes a week later.
Tom Neumayr, Apple spokesman said, “We’ve listened to our users and made access to the MiniStore an opt-in feature.”
Apple also put out a notice to new users stating, “As you select items in your library, information about that item is sent to Apple and the MiniStore will show you related songs or videos. Apple does not keep any information related to the contents of your music library.”
Some time ago TiVo TiVo Inc, a digital video recording provider had similar problems when it was one of the first companies to use an automated recommendation service based on user’s viewing patterns. TiVo users must now opt in for the service if they want to use it.
Digital video recording provider TiVo TiVo Inc. faced similar privacy concerns years ago when it was among the first to introduce an automated recommendation service based on a user‘s viewing pattern. TiVo users must agree to opt in for the service if they choose to use it.