Google and HP have recalled the micro-USB chargers used with the Chromebook 11 laptop due to fire and burn hazards.
Nine reports of chargers overheating and melting were received by Google, and there was also one report of a small burn on a user’s arm, and damage to a pillow as a result of the overheated charger.
Google said it was working with HP to provide appropriate corrective action to the defective chargers, and that additional information and instruction would be available soon.
Users are urged to immediately stop using the Chromebook 11 charger and call Google to obtain a replacement free of charge.
Google said on its blog: “We apologise again for the inconvenience this has caused. Your safety is our top priority. With our partner HP, we are resuming sales of the HP Chromebook 11. All new packages will include the replacement charger.”
Users are encouraged to continue using their Chromebook, according to Google, and charge it with a different certified micro-USB charger, such as one provided with a tablet or smartphone.
The model number of the charger is MU15-N1052-A00S, and this recall will involve 145,000 units