Many users of the hugely popular Snapchat app have found themselves unable to use it, with the app suffering from an extended outage.
The image and video sharing app, which is available on smartphones, tablets and iPods, went down at approximately 10am GMT today.
Snapchat users in Europe, Australia and North America have reportedly been affected by the problem, with many unable to load the app or send snaps. Some users also reported being unable to sign in to their snapchat account at all.
Many people have taken their frustrations to social media sites such as Twitter, with one user saying: “My neighbour started screaming next door and I thought she was getting murdered but then I heard her yellin [sic] about Snapchat being down.”
In its response to the issue, the Snapchat Support account tweeted: “Hi! Some Snapchatters are currently experiencing loading issues. Our team is aware of the problem and working on a fix now!”.
According to the website Down Detector, the app has suffered intermittent problems recently, although not as bad as this crash.
Snapchat allows users to take pictures or 10-second videos (which can have text or drawings added) and send them to certain people. The media ‘self-destructs’ itself after a set amount of time passes, unless they are ‘screenshotted’. If this happens, the sender receives a notification.
Not all users are affected by the issue though – when I checked my own phone just before 5pm GMT, I found it to be working perfectly, allowing my streaks to continue!